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Starbucks in Hot Water After Barista Writes 'Beaner' on Latino Man's Cup

Starbucks in Hot Water After Barista Writes 'Beaner' on Latino Man's Cup

In a statement sent to the broadcaster, Starbucks said the incident was "not indicative of the type of experience we want our customers to have when they walk into our stores".

Starbucks faces new allegations of racism after a Latino man in California reportedly discovered a derogatory term on his coffee cup.

Pedro, who didn't want to disclose his last name, said he ordered two cups of coffee in La Cañada Flintridge when he noticed the word "beaner" printed on his cup instead of his name.

"I did not accept it because it's an insult to everyone, that they want to buy you with a $50 gift card", he told the Los Angeles TV station.

"We have apologized to the customer directly and are working to make things right", the company said. "We asked for his forgiveness and we are working to correct this".

Starbucks also vowed to close at least 8,000 of its cafes to provide racial bias training on May 29. "This kind of mistake is unacceptable and we will take additional steps to assess what happened here and how our partners can be better", Starbucks said in the email.

The coffee chain was in hot waters two weeks ago for calling the cops on two black men who were sitting at a company coffee store waiting for a friend.

Soon after their arrival, Nelson asked the cafe's manager if he could use the restroom but was declined because he had not made a purchase.

The barista believed to be responsible for writing the slur at the La Cañada Flintridge location is said to be in her 20s.

A friend of Pedro's spoke with a local CBS News affiliate about the Starbucks incident this week, describing him as sad following the event.

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